Terms of Use


The following Terms and Conditions govern the use of www.mysop.com.au/engage and website and platform.

mySOP Engage Website (“Website”) and mySOP Engage Platform (“Platform”) is provided and maintained by Sydney Olympic Park Authority (“SOPA”, also “our”, we”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, Sydney Olympic Park Authority.

Terms and conditions of using mySOP Engage

You (which means an individual, partnership or any body or person whether incorporated or not) accept and acknowledge this the disclaimer and all terms and conditions set out in these Terms of Use (“Terms of Use”) and our Privacy Policy https://www.dpie.nsw.gov.au/privacy (“Privacy Policy”) apply to your use of and access to our Website and Platform. You agree to comply with these Terms of Use and any applicable laws and regulations when using or accessing the Website and Platform.

References to Website and Platform in these Terms of Use include the accessibility, form and Content contained in the Website and Platform unless otherwise stated in these Terms of Use.

Our Terms of Use and Privacy Policy may vary from time to time and you agree that we may update the Content, form and nature of the Platform, including these Terms of Use at any time, without notice to you. These Terms of Use survive termination of your Login.

1. When you access and use the Platform

You must register / join to obtain an account to Login to the Platform using a Username and password (“Login”). You must keep the Login secure and not give your Login to anyone. At our absolute discretion, we will issue a Login or terminate your Login (such termination which can occur without notice).

You warrant that you are over the age of 18 years if you register to obtain a Login.

2. Your use of the Website and Platform and its Content

You may not commercialise, pass off, adapt, print, reproduce, publish or store any services, products or information described on, or provided in our Website or Platform whether the Content is created by SOPA or a User (“Content”), unless you have obtained our prior written consent (if we are the owner of the Content) or the written consent of the owner in the copyright in that Content.

You acknowledge that Content is available to any User of the Website and Platform (“User”). Any Content you make available on the Website and Platform must not be confidential information and must comply with these Terms of Use.

You are responsible to ensure you have obtained all appropriate consents of Content you make available on the Website and Platform, and that the Content was obtained and is used lawfully. If you upload Content you are responsible to obtain consent of the person photographed in any photograph, and to ensure that you obtained prior consent of the parents and/or guardians of a child for the taking and use of that photograph if the person photographed is not under the age of 18.

These Terms of Use and your use of and access to the Website and Platform are governed by the laws of New South Wales.

3. Links from external Websites

If you click or use Links to third party Websites appearing at any location on the Website or Platform which may be included by a User or SOPA (together referred to as a “Third Party Link”), you acknowledge you do so at your own risk, and in using the Third Party Link, this may mean you are leaving the Website or Platform and the Terms of Use, privacy policies and other standards applying to that Third Party Link will apply.

We do not endorse, support, promote, guarantee or verify in any way the views, opinion, standards, information security protection, Content or information about or on any Third Party Link.

Inclusion of, or a failure to include a Third Party Link, or any Content should not be interpreted as an endorsement, comment or criticism by NSW Government or SOPA ofthe provider of or Content in any Third Party Link, Content or any other provider.

4. Linking to the Website and Platform

You may establish an external direct Link to the landing page of the Website at www.mysop.com.au/engage from an external Website (“Link”), at all times displaying the correct URL in a new window and not in a browser or a frame within your own Website. The correct name for the Website is “mySOP Engage”.

You must ensure the Link complies with, and does not breach our Copyright Notice and you must not Link the Arms, symbols and emblems, logos and trademarks of the State of NSW, or imply or provide endorsement of your product, views, services, person or organisation by SOPA.

The Link must not Link to a Website that contains offensive, distasteful or illegal Content. If we direct you to, you must remove a Link immediately.

5. Disclaimer about the Website and Platform

You must exercise care and your own discretion when you use the Website and Platform. We do not guarantee, represent or warrant the accuracy, availability, completeness or currency, accessibility, quality or operability of the Website, Platform, Content or any Third Party Link. We do not guarantee the Website, Platform or any Third Party Link is secure or free from computer viruses or security risks. You must independently verify and evaluate the accuracy, completeness or currency and security of the Content on the Website, Platform and any Third Party Link.

Where Content includes any opinion or judgement of any person, we do not purport to support or promote that opinion or judgement. Our control over Content on the Platform is limited to removing any such Content in accordance with our moderation guidelines (“Moderation Rules”). We are not publishers of the Content.

SOPA is not responsible to you or anyone else for loss suffered in connection with the use of the Website, Platform or any Third Party Link. SOPA excludes, to the maximum extent permitted by law, any loss which arises, or may arise as a result of the use of the Website, Platform or any Third Party Link.

You may only use the Website and Platform for a lawful purpose. The Website and Platform are not intended to constitute legal, professional or business advice and are provided as general information only.

You indemnify us against any loss which arises or may arise as a result of your breach of these Terms of Use, Privacy Policy or Copyright Notice.

6. Tolerance and Diversity

SOPA values tolerance, multiculturalism and diversity in NSW and appreciates that some Users of the Website, Platform or any Third Party Link may consider the Content to be offensive or upsetting. We regret but are not responsible for any offense or upset caused, which is not intentional, and welcome you to contact us using the feedback details provided below.

The Website and Platform may contain names and images of Aboriginal or Torres Strait Islander people who are now deceased.

7. Moderation Rules

You agree that you will only use the Platform for making Content available that is suited to to the purpose of mySOP Engage which is community engagement to help shape Sydney Olympic Park as a place and community.

You will be respectful of others in your conduct and Content which must not be offensive, harassing, abusive, defamatory, threatening, anti-competitive or illegal or breach these Terms of Use. You will not use the Website or Platform to stalk or defame any User or anyone or anything else. Please refer to the mySOP Engage Moderation Policy.

SOPA does not guarantee it will actively monitor Content on the Platform. In the event any Content is made available on the Platform that does not comply with these Terms of Use that is brought to the attention of SOPA, it will take action at its discretion including (but is not limited to) directly contacting the User to request immediate deletion of the Content or terminating the User’s access to the Platform. If you consider any Content or User conduct has breached these Terms of Use please tell us using the feedback details provided in these Terms of Use.

8. Intellectual Property

Our Copyright Notice https://www.sopa.nsw.gov.au/en/Copyright applies to your use of and access to the Website and Platform.

SOPA reserves the right to all other intellectual property the processes and technologies which form part of this Website and Platform and are not explicitly licensed. SOPA doesn’t warrant that any Content made available on the Platform by a User, or on a Third Party Link doesn’t infringe third party intellectual property rights.

If you upload Content you are warranting that, and are responsible to ensure, that the Content does not infringe any third party intellectual property rights (including any copyright) and that you have obtained full permissions and consent to use and grant the licence for the Content specified in this item 8 of these Terms of Use if you are not the owner of intellectual property rights (including copyright) in the Content.

You must not post branded Content unless you have obtained our prior written consent.

When you upload Content you agree to grant us a non-exclusive, transferable, royalty-free, sub-licensable and worldwide licence to use the Content until you delete your Login or the Content we use subject to these Terms of Use. You grant us the right to use, display, create derivative works of, distribute and use the Content in the delivery of government services.

9. Cookies and Website and Platform Data

We log, use and disclose data about the Platform as described in, and in accordance with our Privacy Policy https://www.dpie.nsw.gov.au/privacy. We disclose that data collected in accordance with our Privacy Policy may be used to inform how SOPA can better improve the use and access of the Website and Platform and inform SOPA’s community engagement outcomes to help shape Sydney Olympic Park as a place and community.

10. Subscriptions

If you have subscribed to the online mailing subscription list available on the Website, we will only send you information in accordance with our Privacy Policy https://www.dpie.nsw.gov.au/privacy.

We may notify you from time to time with Notifications by email of activity related to your Login and various activities within the Platform such as receiving Notifications of votes or comments about Content you make available (“Notifications”). By registering to use and access the Platform you agree to receive such Notifications which you can change within the settings function on the Platform. We will comply with our Privacy Policy https://www.dpie.nsw.gov.au/privacy if we send you Notifications.

11. Prohibition

When you use or access the Website or Platform you must not:

  • Interfere with access to or the functionality of the Website or Platform including any process or transaction undertaken using or through the Website or Platform.
  • Social Pinpoint any Content or data about the Content or the Website or Platform.

•Store, reproduce or incorporate any information from the Website or Platform or any entity, corporation or a person.

•Store, reproduce or incorporate any information from the Website or Platform about any entity, corporation or a person to send it or that person any unsolicited communication.

•Contravene any law or regulation or these Terms of Use when you use or access the Website or Platform.

•Transmit or post or otherwise communicate using the Website or Platform any unlawful, offensive, scandalous, or defamatory Content that contravenes any law, or any Content that could distress, harass or inconvenience any person or entity.


If you identify any usability or Content issues, or you want to contact us with any complaint, concerns or feedback please tell us by contacting enquiries@sopa.nsw.gov.au or SOPA website contact us page.

In the event you are upset or offended by any Content you can contact Australian Communications and Media Authority at https://www.acma.gov.au.